No End in Sight (2008), Charles Ferguson

Also on Netflix Instant.

The most surprising thing about this film for me – in Charles Ferguson’s narrative, how seemingly clear and direct the causes were for the current tragedy that is Iraq – egregious, depressingly mundane, and avoidable. The initial post-invasion goodwill was rapidly, almost systematically dismantled and destroyed, creating an environment for insurgency.

The mistakes made provide learnings which can also be applied to any undertaking where a number of people are involved, and planning is needed.

  1. Insufficient (and bad) planning. An example: martial law was not immediately established, with no good reason for this other than senior leadership thinking it wasn’t necessary. This left a void for law, order and security, which was quickly filled by religious extremist groups.
  2. Advice of experts and people on the ground was ignored. During the planning stage, General Shinseki’s recommended number of troops for the occupation was questioned and dismissed, even though he had direct and recent experience with post-war occupation – and he was later proven right.
  3. People were not treated with dignity. The Iraqi army was dismissed, as well as the incumbent government, completely disregarding people’s basic needs – an opportunity to make a living with respect and dignity. The Green Zone post-invasion immediately created a clear “us and them” environment.
  4. Insufficient communication, both within senior leadership and through the entire organization, and among the key leaders, a general lack of critical thinking and thoughtfulness.
  5. No desire to seek out differing opinions, or speak with others to build consensus and buy-in. Not toeing the company line meant being removed from your position, eventually resulting in an organization of yes men – nepotism in government.
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